I am located in a country other than the United Kingdom. I
wish to watch the BBC News and other programs on the BBC site. How can I do
this with your service?
Answer: IAPS Security Services, L.L.C. can issue you a dedicated United Kingdom based ip address through our server that will enable you to watch the BBC and other site material as though you were actually located within the borders of the United Kingdom. Complete details of this service can be found
here. Back to top
How long can I use your services for?
Answer: All accounts have a specific time frame
associated with them at the time of purchase. Currently we offer account time
frames in 6 and 12 month time frames. However, we can make exceptions to this in
certain situations. If you have a particular situation you'd like to discuss
with us before your purchase, please use our contact form.Back to top
Now that I have a dedicated United Kingdom ip address,
where can I use it?
Answer: You can use it any where you like on
the internet. You can use it like your normal internet service providers ip
address. SSL is enabled on this server so accessing https:// websites is no
problem. Back to top
What if some thing happens to the server and we no longer have
service through you?
Answer: IAPS Security Services, L.L.C. is dedicated to
keeping their clients happy. If any thing ever happens to any of our servers,
we will act accordingly and put the affected clients on an alternative server
in the same country if we have one available. We have multiple servers
available in the United Kingdom and add additional ones on a regular bases. We
are not the type of organization to let our clients go without service.Back to top
How do I set up an account for this service?
Answer: Once you have decided that you want
this service, setting up an account is easy. You need to decide what time frame
you wish to purchase. If you need assistance, you can always
contact us before purchasing and discuss your particular needs with our
support staff.Back to top
How long after I send my payment will I have to wait to receive
my account details?
Answer: The times will vary. Depending upon the
availability of our staff, we do our best to complete all new account requests
within 24 hours. It usually does not span more than 24 hours but may at times
due to our staff availability. We do our best to serve our clients as quickly as
possible. So, normal times may vary from 12-24 hours at most. We have
implemented anti-fraud measures through our payment department. If we believe
that a submitted payment may be fraud, we reserve the right to question that
order and request additional information.Back to top
I have received my account details via email but I don't know
how to set it up. Can you help?
Answer: Of course! We offer a remote assistance
option where we connect to your computer and set up our services on your local
computer in real time where you can watch and see how its done. If you find
yourself in this situation contact us
here and explain what your situation is
and request remote support. We do not charge for this option and you can use
it as many times as you need to.Back to top
What is the experience like?
Answer: IAPS Security Services, L.L.C. gives you the
experience of actually seeing media as though you were really located in the
United Kingdom. You will see, hear, and experience it all no matter what country
your currently in. Our services work with any internet service provider, cable,
wireless, with or without a router, dsl, satellite, & fiber optics. Back to top
Are trial accounts available?
Answer: Our trial accounts program has ended. It lasted
approximately 10 months and we suffered severe network abuse over it. As such,
we were forced to close it. However, we do offer a full money back guarantee
within the first 48 hours after your purchase if you are not satisfied with the
service.Back to top
What types of payment do you accept?
Answer: We accept credit cards, Pay Pal, Liberty
Reserve, & Pecunix. We are open to additional payment options so if you have a
particular payment service that you use that we don't currently support, please
let us know and we'll consider adding it.Back to top
Notice for Services:
IAPS Security Services, L.L.C. does not engage in
re-broadcasting, re-transmitting, or using copyrighted materials. We are sending
you directly to the original producers of the media content. Our servers are
only utilized as pass-through agents. We do not store any media content on any
of our servers. The media services are provided through the original producers,
not IAPS. Please keep in mind that streaming media through our servers is
bandwidth intensive and is not cheap for us. We have done our best to keep our
prices competitive and affordable for every one. We provide high-end servers
with the best hardware available. Our servers are based on the Linux operating
system environment and are compatible with all Windows, Mac, and other Linux
computers. We provide unlimited bandwidth availability and our servers are
online 24 hours a day, 7 days a week.Back to top
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